Yes. A damage waiver equal to 10% of the rental subtotal is automatically added to rental orders. The waiver covers qualifying minor accidental damage that occurs during normal use. It does not cover loss, theft, missing items, neglect, misuse, intentional damage, weather-related damage, improper handling, or excessive cleaning. Clients remain responsible for repair or replacement costs for damage not covered by the waiver.

Clients are responsible for repair, replacement, cleaning, and other associated costs resulting from damaged, missing, lost, or stolen rental items. Charges may apply for misuse, neglect, weather-related damage, improper handling, or excessive cleaning. Replacement charges are based on the current replacement cost of the item. The damage waiver does not cover all types of loss or damage.

Yes. We can assist with event design, décor selection, color palettes, layouts, rental recommendations, balloon installations, and specialty displays to create a cohesive look for your event.

No. Planning and coordination services can be booked on their own or combined with our rentals, balloon décor, and event design services.